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What can I expect during a new construction home warranty process?

January 3, 2025

What can I expect during a new construction home warranty process?

We have a one-year builder warranty that covers pretty much everything on the home, and we have a two-year mechanical warranty that comes included with the home. All the other items in the home have extended warranties, or manufacturers’ warranties, so your roof will be warranted or your basement for example from the company that installed the product. You'll meet your warranty coordinator at the orientation, and she (or he) will give you a list of all your warranty items. After that we have a two-month care visit. We’ll just tweak anything that’s come up. Maybe one of your cabinets isn't closing properly, or a door maybe is a little wonky. We'll come back and fix those items and then we have an eleven-month walk through with the warranty coordinator where you can get all your paint touch-ups completed and any other items that have come up over the year.

What Our Homebuyers Are Saying

Working with the Robertson Brothers' Team was such a pleasure. I have never purchased a new construction property and they made the process enjoyable and made me feel comfortable and confident throughout the entire process. Carrin, Tiffani and Tim were great to work with and I feel lucky to have them as part of my process. They kept me informed and communicated with me not matter what, even about the smallest, weirdest question. I am so grateful for their expertise and help. They are the best! I heard lots of horror stories about builders by Robertson Brothers is THE BEST in the business. They have been doing it for a long time and it shows!

A Satisfied Homeowner | The Townes at 3506

Matt Tippett

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