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What can I expect during a new construction home warranty process?

January 3, 2025

What can I expect during a new construction home warranty process?

We have a one-year builder warranty that covers pretty much everything on the home, and we have a two-year mechanical warranty that comes included with the home. All the other items in the home have extended warranties, or manufacturers’ warranties, so your roof will be warranted or your basement for example from the company that installed the product. You'll meet your warranty coordinator at the orientation, and she (or he) will give you a list of all your warranty items. After that we have a two-month care visit. We’ll just tweak anything that’s come up. Maybe one of your cabinets isn't closing properly, or a door maybe is a little wonky. We'll come back and fix those items and then we have an eleven-month walk through with the warranty coordinator where you can get all your paint touch-ups completed and any other items that have come up over the year.

What Our Homebuyers Are Saying

We feel that we made the right choice coming to Robertson for our forever home, and had never considered building until we walked through the model. The entire process was easy and flawless. I loved that we could make the decisions in the design studio upfront, submit them, then just wait for the finished product and not look back on those choices. Noel has gone above and beyond his job description during every step of this process. Every time we alerted him to an issue, he immediately showed up to look at the issue and provide solutions- sometimes he would even show up as soon as the email was sent.

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Matt Tippett

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