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What can I expect during a new construction home warranty process?

January 3, 2025

What can I expect during a new construction home warranty process?

We have a one-year builder warranty that covers pretty much everything on the home, and we have a two-year mechanical warranty that comes included with the home. All the other items in the home have extended warranties, or manufacturers’ warranties, so your roof will be warranted or your basement for example from the company that installed the product. You'll meet your warranty coordinator at the orientation, and she (or he) will give you a list of all your warranty items. After that we have a two-month care visit. We’ll just tweak anything that’s come up. Maybe one of your cabinets isn't closing properly, or a door maybe is a little wonky. We'll come back and fix those items and then we have an eleven-month walk through with the warranty coordinator where you can get all your paint touch-ups completed and any other items that have come up over the year.

What Our Homebuyers Are Saying

I wanted to personally tell you how much we love our new home that Robertson Brothers had built for us. Robertson Brothers is an excellent Builder & Designer, with an above outstanding Sales and Customer Service Staff. This was our first experience in building a new home, and you hear all the horror stories that take place. We had a great experience and are truly happy we selected Robertson Brothers as our builder. All our family and friends that have visited us have remarked what a great floor plan design, and excellent workmanship in the construction of our new home.

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Matt Tippett

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