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What communication should I expect from my builder after moving in?

August 23, 2024

What communication should I expect from my builder after moving in?


Robertson Homes supports our homeowners after closing by providing a warranty. After you move into your current home some things may arise. During that warranty period you'll have two scheduled visits with your warranty manager. During this time the warranty manager will address any concerns you may have with your home. We will bring our in-house warranty team out, the folks that actually constructed your home from scratch, to do the work. After you move into your new Robertson Home, each homeowner is provided with a full one-year warranty. During that one-year period our warranty team will come in and do the warranty work on your home. The folks that actually constructed it from scratch will come in to perform the warranty work needed and we will send you on your way.

What Our Homebuyers Are Saying

Transparency, meeting the timelines and commitment, stress free process, step by step handholding through out the process. Special mention and thank you to Noel Jonescue & Dominic for being there to answer any questions even the smallest of questions/help and their prompt responses and guidance definitely is much appreciated. Noel was very helpful during the whole process right from the time the interiors were selected, multiple walkthru's and high transparency and proactive communications which definitely helped a lot. Robertson, Dominic & Noel along with the entire team definitely delivered our home on time, with quality and above all zero surprises. Keep it up Robertson team!

A Satisfied Homeowner | Village of Troy

Amie Wade

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