What communication should I expect from my builder after moving in?

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August 23, 2024

What communication should I expect from my builder after moving in?

Robertson Homes supports our homeowners after closing by providing a warranty. After you move into your current home some things may arise. During that warranty period you'll have two scheduled visits with your warranty manager. During this time the warranty manager will address any concerns you may have with your home. We will bring our in-house warranty team out, the folks that actually constructed your home from scratch, to do the work. After you move into your new Robertson Home, each homeowner is provided with a full one-year warranty. During that one-year period our warranty team will come in and do the warranty work on your home. The folks that actually constructed it from scratch will come in to perform the warranty work needed and we will send you on your way.

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What Our Homebuyers Are Saying

Matt is a fantastic sales representative who wears the face of Robertson Brothers very well, working with him during the home buying process was a joy and effortless. My next home purchase (in 5 year) I will definitely be reaching out to Matt at Robertson. Noel is by far the hardest worker in the entire Robertson Brothers company, and I mean that with all sincerity. I checked on my home builder progress on a weekly basis and now matter how busy Noel was he always made sure to say hello to me and answered any questions I had. I only called/texted him a couple times and he got back to me in minutes every time. He even helped me with two warranty issues after I moved in and he resolved each within 24 hours of me texting him. This guy is fantastic and I seriously hope his hard work is appreciated within the company.