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The main point of contact would be your sales consultant, they are usually in the model or in the trailer and on-site about 5 days a week. They're there to help you. After you've met the builder, we also give you a cell phone number so you can communicate with the builder on-site. If you see some construction issues or something that may need help or repair, you can call, which is great because I don't know of any other builder that allows their construction manager to communicate directly to the buyer. It's a great concept for communication because we're all in communication together.
I really appreciated the commitment to meeting the promised timelines and consistently delivering as expected. The regular updates at each stage of construction were very helpful. The walkthrough with the construction manager was smooth, easy to follow, and clearly explained, which made the entire experience feel stress-free. My construction manager, Brad, was extremely responsive and treated the home as if it were his own. He was very thorough in explaining the construction process and consistently kept us informed at every stage. From the initial walkthrough to the final walkthrough, he was always approachable and happy to address any questions we had. I would definitely recommend Robertson to friends and family because of the outstanding experience he provided.