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The main point of contact would be your sales consultant, they are usually in the model or in the trailer and on-site about 5 days a week. They're there to help you. After you've met the builder, we also give you a cell phone number so you can communicate with the builder on-site. If you see some construction issues or something that may need help or repair, you can call, which is great because I don't know of any other builder that allows their construction manager to communicate directly to the buyer. It's a great concept for communication because we're all in communication together.
Luana, our salesperson, was the reason we bought this home. From the moment we walked into the sales office, she made us feel welcome and that we found the right place to call home. It made all the difference. We were about to buy another home.